Entity: BhagyaKosh
1. Scope
This Privacy Policy governs the collection, processing, storage, and disclosure of User data by BhagyaKosh.
2. Data Collected
We may collect the following categories of information:
(a) Personal Identifiers
- Name
- Email
- Phone number
- Address (for Product delivery)
(b) Astrological Data
- Date of birth
- Time of birth
- Birth location
- Gender (optional)
- Panchang-related inputs
These are necessary for generation of Digital Content, including but not limited to kundli charts and interpretive guidance.
(c) Transaction & Logistics Data
- Order details
- Payment status
- Shipping details
- Interaction logs
(d) Technical Data
- IP address
- Device information
- Browser metadata
- Session activity
- Cookies & analytics
3. Data from Third-Party Sources
We may retrieve or process data through systems such as:
- Prokerala astrology API (chart computation)
- Payment gateways
- Communication service providers
- Analytics platforms
4. Purpose of Data Processing
User data may be processed for:
- (a) Fulfillment of Product orders
- (b) Generation of complimentary Digital Content
- (c) Customer communication
- (d) Spiritual rituals and ceremonies
- (e) Verification & fraud prevention
- (f) Analytics, optimization, and advertising (where consented)
5. Legal Basis
Processing is based on:
- Performance of contract (Product fulfillment)
- User consent (astrological data, communications)
- Legitimate interest (analytics, defense of legal claims)
6. Sharing & Disclosure
Data may be disclosed to:
- Independent priests
- Temples
- Ritual performers
- Shipping & logistics partners
- Payment processors
- Third-party service providers
- Government authorities when legally mandated
Priest details are accessible via dedicated page.
7. Data Retention
Astrological data and ritual records may be retained for archival, auditing, compliance, and spiritual continuity purposes unless deletion is requested and permissible.
8. Data Subject Rights
Users may request:
- Access
- Correction
- Deletion (where applicable)
- Consent withdrawal
- Processing restriction
Requests may be initiated via email.
9. Data Security
We implement reasonable measures to protect data. No online system can guarantee absolute security.
10. Cookies & Tracking
Cookies and tracking technologies are addressed under the Cookie Policy.
11. International Transfer
If servers or services are hosted outside India, data may be transferred across jurisdictions.
12. Children’s Privacy
Platform is intended for Users aged 18 and above.
13. Grievance Contact
Email: contact@bhagyakosh.com
Phone: +91 02269710261