Shipping & Delivery Policy

Effective Date: [Insert Date]

Entity: BhagyaKosh

1. Scope

This Shipping & Delivery Policy applies to all physical Products sold via the Platform and delivered to the User.

2. Shipping Geography

We currently ship to:

  • All major serviceable pin-codes within India
  • International locations may be supported on a case-by-case basis

3. Delivery Timelines

Typical delivery windows are:

  • Domestic: 5–15 business days
  • International: varies by destination and carrier availability

Digital Content delivery timelines are independent and may occur before or after physical shipment.

4. Ritual Fulfillment vs Product Dispatch

Where Digital Content includes ritual performance, timing is dependent upon:

  • Priest schedule
  • Temple availability
  • Auspicious timings (Muhurtas)
  • Temple operational rules
  • Festival calendars

Digital Content does not delay shipment of physical Products unless consecration requires ritual completion.

5. Shipping Charges

Shipping fees may apply and shall be disclosed at checkout. Certain Product categories may include free shipping.

6. Packaging

Products are packed to ensure safety and dignity of spiritual items. Prasad or consecrated materials may be packaged separately based on handling requirements.

7. Risk of Loss

Risk transfers to the User upon delivery to carrier. BhagyaKosh is not liable for transit delays caused by logistics providers.

8. Customs & Duties (International)

Where applicable, customs duties and taxes are borne by the recipient.

9. Delays

Delays may occur due to:

  • Festivals
  • Temple closures
  • Natural disasters
  • Customs processes
  • Carrier disruptions
  • Government regulations
  • Force majeure

Such delays do not constitute breach or grounds for refund.

10. Delivery Confirmation

Delivery shall be confirmed via tracking data, carrier confirmation, or User signature/OTP validation.